Legal
Privacy Policy
Your trust matters to us. Here's how we collect, use, and protect your information.
1. Information We Collect
When you contact us, sign up for updates, or reach out via our contact form, we collect the information you provide directly, such as your name, email address, and the contents of your message.
2. How We Use Your Information
We use your information to respond to inquiries, process orders arranged via WhatsApp, send updates if you've subscribed to our newsletter, and improve the experience of this website.
3. Cookies
This site uses only essential, functional cookies needed for the website to work correctly. We do not use third-party advertising or tracking cookies.
4. Sharing Your Information
We do not sell or rent your personal information. It may be shared with trusted service providers who help us operate the site and communicate with customers (for example, hosting or messaging tools), or when required by law.
5. Data Retention
We retain your information only as long as needed to respond to your inquiry, fulfill an order, or comply with our legal obligations. You may request that we delete your information at any time.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by emailing hello@silverellajewelry.com. We will respond within a reasonable timeframe.
7. Children's Privacy
This website is not directed at children under 13, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact
Questions about this policy can be sent to hello@silverellajewelry.com.